Privacy Policy
At Lookmyjourney ("we", "our", "us"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, book services, or interact with us in any way. By using our services, you agree to the practices described in this policy.
1. Information we collect
We collect personal information that you provide directly to us, including but not limited to:
Personal Identification Information: Name, email address, phone number, mailing address, and date of birth.
Payment Information: Credit card details, billing address, and other payment-related information (processed securely by third-party payment processors).
Travel Documentation: Passport details, visa information, and other travel documents required for booking services.
Other Information: Any other information you provide voluntarily, including during inquiries, customer surveys, or communication.
2. How we use your information
We use the information we collect for various purposes, including:
Booking and Reservations: To process your travel bookings, reservations, and payments, ensuring that your services are confirmed and completed.
Customer Service: To respond to your inquiries, provide support, and assist with changes or cancellations related to your bookings.
Marketing & Communication: To send you promotional offers, travel deals, newsletters, and other updates (you can opt out of marketing communications at any time).
Improving Services: To analyze and improve the quality of our services, website functionality, and customer experience.
Legal and Compliance Purposes: To comply with applicable laws, regulations, and to resolve disputes, if necessary.
3. How We Protect Your Information
We take reasonable precautions to safeguard your personal information from unauthorized access, alteration, or disclosure. Our website utilizes encryption and secure server technology (SSL) to protect sensitive payment details during transactions.
While we implement robust security measures, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your personal information with third-party service providers (e.g., airlines, hotels, tour operators) to complete your bookings and provide the services you request.
Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or if necessary to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction, subject to applicable privacy laws.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device to remember your preferences and improve website functionality.
You can control cookie settings through your web browser, but please note that disabling cookies may limit your ability to access certain features of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update: You can request access to the personal information we hold about you and request updates or corrections.
Opt-Out of Marketing Communications: You may unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link included in each communication.
Delete Your Information: You may request that we delete your personal information, subject to any legal or contractual obligations we may have.
Do Not Track: Our website does not respond to "Do Not Track" signals from your browser.
To exercise any of these rights or for any inquiries, please contact us at the information provided below.
7. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected such information, please contact us to have it removed.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be updated at the bottom of the policy. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:
Lookmyjourney
6150 METROWEST BLVD, SUITE 202, Orlando, FL 32835
help@lookmyjourney.com
1-888-583-7177
This Privacy Policy is designed to ensure transparency and build trust with your customers. Make sure to customize specific details such as your contact information and effective date, and consider any applicable local regulations (e.g., GDPR, CCPA) if relevant.
